The Decline of User Experience in Transition from Automated Driving to Manual Driving

Automated driving technologies are rapidly being developed. However, until vehicles fully automated, the control of dynamic task will be shifted between driver and automated system. This paper aims to explore how transitions from manual affect user experience that correlates take-over performance. In study 20 participants experienced using an system during rush-hour traffic in San Francisco Bay Area, CA, USA. The was available congested situations when active, could engage non-driving related activities. were interviewed afterwards regarding their transitions. findings show most transition as negative. Their seems shaped by several reasons differ temporality derived different phases process. results correlation participants’ performance inconclusive, but some trends identified. highlights need for new design solutions do not only improve drivers’ performance, also enhance requests driving.